FAQ
Common questions
How many reviews should I include?
10–50 gives a solid analysis. 30+ reviews produce statistically meaningful complaint categories. Copy and paste directly from Google, TripAdvisor, or Airbnb — no formatting needed.
How fast is delivery?
Usually 2–5 minutes after payment. We use Claude Sonnet for full audits — higher quality takes a bit more time than the free reply tool.
Can I get a refund?
Yes. If the audit doesn't meet your expectations, reply to the delivery email and we'll refund you — no questions asked.
What's different from the free reply tool?
The free tool generates one reply at a time. ReviewScan analyses all your reviews together — pattern recognition across all feedback, a full sentiment map, and a 30-day action plan. It's a strategic document, not a daily tool.